Non emergency medical transportation is transportation provided to patients that do not have reliable transportation. Our services are scheduled and are not emergency related. They can include (but are not limited to) doctor visits, surgeries, mental health, wound care, dialysis, substance abuse, etc.
There are a variety of different ways that you may need to utilize our services. Some include:
- You need to travel to medical appointments that do not require immediate attention (doctor visits, surgeries, mental health, wound care, dialysis, substance abuse, etc.)
- You are not able to utilize free ride services, including public transportation or family/friend care
- You have handicaps or physical limitations that might require additional care
The main differences between our services and emergency/ambulance services is that our rides are scheduled in advance and are for non-life-threatening medical matters. We require advanced reservations and pre-authorization, while emergency services are used for urgent medical situations where no pre-planning is required. If you are experiencing an urgent health matter, please call 911.
Depending on your insurance, you will need to contact the appropriate provider and have them schedule your ride. You will have access to these numbers located on the back of your insurance card. Provided below are the numbers for the providers we partner with:
MV Transportation: 1-800-694-6566
Logisticare Transportation: 1-800-698-8457
MTM: 1-888-561-8747
Access2Care: 1-855-381-3778
Medicare, Medicaid and workman’s comp will pay if your insurance covers the transportation.
We pick up in Desoto and Hardee counties and drop-off from Gainesville, FL to Miami, FL.
All of our vans are wheelcar and handicap accessible. We also provide scooters, canes, and crutches as needed. The only type of emergency equipment we do not offer is stretchers.
Overall, we screen our drivers to make sure they exhibt traits of defensive driving and have a clean driving record. Our employees are all subject to random drug testing. We ensure that our drivers complete a variety of trainings to help them excel, including wheelchair training, customer compliance training, HIPPA training, and fraud, waste, and abuse training.